FAQ

FAQ

Know your facts about Listeria

Listeria is everywhere. When it contaminates food or water, it becomes Listeriosis, a potentially deadly illness that affects thousands of people a year and has a high fatality rate when contracted. The Listeria Stops Here kit arms you with essential tips and information to protect your business, and most importantly, your customers. Know the signs, symptoms and effect of Listeriosis.



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What is Listeria?

Listeria is a bacterium found in soil, water and food that when ingested, becomes Listeriosis.

What is Listeriosis?

Listeriosis is a foodborne illness caused by the Listeria bacteria. It is contracted when someone ingests contaminated food.

How does food get contaminated?

Listeria is already present in a large variety of environments. It can contaminate food when food is not processed correctly or carefully in a facility that is preparing it for consumption.

What types of food is Listeria found in?

Listeria is everywhere, but most commonly found in unpasteurized dairy products, soft cheese made with unpasteurized milk, raw fruits and vegetables, ready-to-eat deli meats and hot dogs, refrigerated pates or meat spreads, and refrigerated smoked seafood.

How do I keep Listeria out of my facility?

The Listeria Stop Here kit provides weekly and monthly tips, guides, and discussion topics for your teams. The frontline battle against Listeria is in the hands of all employees who work in facilities that process food. You can keep Listeria away by following these guidelines and build a culture of awareness and prevention so that you don’t ever have to deal with an outbreak.

How does Listeria contaminate your facility?

Most governing bodies, including the FDA, require your facility to have certain controls in place to prevent foodborne illness, but Listeria is a particularly pervasive bacteria that may sneak in under normal cleaning conditions.

  • Listeria can continue to grow at refrigerated temperatures
  • It can continue to grow in low moisture environments
  • It can survive being transferred by aerosols (spray) or in dust (sweeping/wiping)
  • It grows well wherever it is, in nature (soil and water), in a factory and in an animal’s gut
How do I order a Listeria Stops Here kit?

You can pre-order your Listeria Stops Here kit on our Buy Now page. You will find information about the kit, the products it includes, and recommendations for how many kits your facility needs.

What is included in the kit?

250 x Launch Guide

2 x Monthly Posters –sets of 12 posters

12 x Digital Signage –provided digitally

12 x Need to Knows –sets of 250 padded sheets

8 x Huddle Guides

1000 x Recognition Cards

1 x Playbook

How many kits should I buy?

Use the table below as a guide to determine how many kits per facility you need to reach all of the employees in your facility with the Listeria Stops Here messaging.

Please note: only one order per facility location. The table below is based on one facility. Multiple facilities require multiple orders with different shipping information.

Number of Employees Number of Supervisors Quantity of Kits
Less than 250 Less than 9 1
251-500 9-16 2
501-750 17-24 3
751-1000 25-32 4
1001-2000 33-64 8
2001-3000 65-96 12
More than 3000 More than 97 Please contact us
Can I reorder certain kit items?

If your kit has been damaged and you need either a component or the whole kit replaced then please email orders@listeriastopshere.com. Our customer service representatives will respond within two (2) business days.

How do I return my kit?

Customers have seven (7) business days from receipt of the Listeria Stops Here kit to notify Alchemy Systems and initiate the return of unopened kits. If seven (7) business day have transpired since receipt of a kit then you are not eligible for return or refund. Only unopened complete kits are eligible for a full refund upon return and approval by Alchemy Systems. Once your return is received and inspected by Alchemy Systems, you will receive an email notifying you that we have received your returned item(s) and whether a refund has been approved or rejected. If your refund is approved then your refund will be processed and a credit will be applied to your original method of payment within ten (10) business days.

For additional information please see our Return Policy page.

Does it ship outside of the United States?

The Listeria Stops Here kit ships anywhere in North America.

How long does it take to ship?

You can expect an email to confirm your ship date within two (2) business days after you place your order.

How do I track my shipment?

You will receive an email with a tracking number within two (2) business days after placing your order.

Who do I contact if my shipment hasn't arrived?

If you have any questions about your order, please email orders@listeriastopshere.com.

How do you know if Listeria is in your facility?

To know if there is a persistent amount of Listeria in your facility, you must complete a test to get a genetic fingerprint of the organism. If testing reveals that there is a certain strain of Listeria flourishing in your facility, you could have a source of the bacteria thriving. It could cause a very big problem.

How will I receive the digital items of the kit?

The digital items of the kit include the Digital Signage and an editable PDF version of the Master Sanitation Schedule in your Playbook. You will receive an email notifying you that your items are ready to download 7 days after confirmed delivery of your Listeria Stops Here kit.

CASE STUDY:

In 2008 an outbreak of listeriosis in Canada resulted in 56 cases and 21 deaths. The source was traced to sliced deli meats from one plant belonging to Maple Leaf Foods. The company had a good food safety record and routinely met all the regulatory requirements and addressed any problems highlighted by inspectors. An investigation concluded that the most probable cause of the outbreak was commercial meat slicers. It was found that the meat slicers had meat residue deep inside the slicing mechanisms, which provided a breeding ground for Listeria. Routine cleaning could not eradicate the organism and complete dismantling of the equipment required the plant to be shut down for 2 to 3 days.

Source